Free guide · 2026 edition

Your company has opened. Now it has to be ready to operate.

Which licenses and documents your business needs in São Paulo, in what order, and what usually holds the process up. Read it here, download the PDF (in Portuguese) or print the checklist.

PDF · 15 pages · 2.1 MB

Cover of the MTC Serviços License Guide for New CNPJs

The regularization map

Not every company needs every license. The right order is to find out what applies to your business and only then invest in property, building work and filings.

  1. 1

    CNPJ and CNAE

    What does the company actually do? Each activity code has its own risk level and requirements.

  2. 2

    Address and zoning

    The zoning law defines which uses are allowed on each street. Is the activity allowed at this address?

  3. 3

    Property and building

    Area, registered use, renovations and Habite-se (certificate of occupancy). This is where the biggest surprises and the biggest costs show up.

  4. 4

    Licenses and certificates

    Operating license, Fire Department, Health Surveillance, CETESB, accessibility, technical reports and ART (engineer's Technical Responsibility Record): only those that apply.

  5. Regular, maintained operation

    A company ready for inspections, banks, insurers and large clients, with renewals up to date.

Which license does your business usually need?Which license does your restaurant, salon, practice, shop usually need?

A starting point. The final classification depends on the CNAE, the area, the property and the risk of the activity.

Frequent is usually requiredDepends varies depending on area, risk or processRare generally does not apply

Your business type

  • Office and services

    consulting, administration, IT

    Operating License
    Depends
    Fire Department (AVCB/CLCB)
    Depends
    Health Surveillance (Vigilância Sanitária)
    Rare
    CETESB
    Rare
    Accessibility
    Depends
  • Shop and retail business

    clothing, household goods, convenience

    Operating License
    Frequent
    Fire Department (AVCB/CLCB)
    Frequent
    Health Surveillance (Vigilância Sanitária)
    Depends
    CETESB
    Rare
    Accessibility
    Frequent
  • Restaurant, bar and snack bar

    food preparation and sales

    Operating License
    Frequent
    Fire Department (AVCB/CLCB)
    Frequent
    Health Surveillance (Vigilância Sanitária)
    Frequent
    CETESB
    Rare
    Accessibility
    Frequent
  • Bakery and pastry shop

    production with direct sales

    Operating License
    Frequent
    Fire Department (AVCB/CLCB)
    Frequent
    Health Surveillance (Vigilância Sanitária)
    Frequent
    CETESB
    Depends
    Accessibility
    Frequent
  • Clinic and practice

    medical, dental, physical therapy

    Operating License
    Frequent
    Fire Department (AVCB/CLCB)
    Frequent
    Health Surveillance (Vigilância Sanitária)
    Frequent
    CETESB
    Rare
    Accessibility
    Frequent
  • Beauty salon and aesthetics

    hair, nails, treatments

    Operating License
    Frequent
    Fire Department (AVCB/CLCB)
    Depends
    Health Surveillance (Vigilância Sanitária)
    Frequent
    CETESB
    Rare
    Accessibility
    Frequent
  • Gym and studio

    weight training, dance, martial arts

    Operating License
    Frequent
    Fire Department (AVCB/CLCB)
    Frequent
    Health Surveillance (Vigilância Sanitária)
    Depends
    CETESB
    Rare
    Accessibility
    Frequent
  • School, course and daycare

    formal education and open courses

    Operating License
    Frequent
    Fire Department (AVCB/CLCB)
    Frequent
    Health Surveillance (Vigilância Sanitária)
    Depends
    CETESB
    Rare
    Accessibility
    Frequent
  • Warehouse and logistics

    storage, distribution center

    Operating License
    Frequent
    Fire Department (AVCB/CLCB)
    Frequent
    Health Surveillance (Vigilância Sanitária)
    Depends
    CETESB
    Depends
    Accessibility
    Depends
  • Auto repair and body shop

    vehicle repair

    Operating License
    Frequent
    Fire Department (AVCB/CLCB)
    Frequent
    Health Surveillance (Vigilância Sanitária)
    Rare
    CETESB
    Frequent
    Accessibility
    Depends
  • Industry and manufacturing

    production processes

    Operating License
    Frequent
    Fire Department (AVCB/CLCB)
    Frequent
    Health Surveillance (Vigilância Sanitária)
    Depends
    CETESB
    Frequent
    Accessibility
    Depends
  • Church, events and catering

    places where the public gathers

    Operating License
    Frequent
    Fire Department (AVCB/CLCB)
    Frequent
    Health Surveillance (Vigilância Sanitária)
    Depends
    CETESB
    Rare
    Accessibility
    Frequent

“Frequent” does not mean mandatory in every case, and “Rare” does not mean exempt. Low-risk activities may be exempt from some public clearance procedures (Law No. 13.874/2019), but the exemption also has to be correctly classified.

The six areas of regularization

What each license is, what is normally required and the warning sign that comes up most.

01 · City Hall

Operating License

Authorizes the activity to operate at that address, according to zoning. The CNPJ alone does not authorize operation.

What is normally required

  • CNPJ, articles of incorporation (contrato social) and correct CNAEs
  • IPTU/SQL number and a document proving possession of the property
  • Area used and description of the activity
  • Habite-se (certificate of occupancy), Certificate of Regularization or equivalent
  • AVCB/CLCB and other licenses, when required

Warning sign: A property with no Habite-se, with an area that differs from the IPTU or with registered residential use usually blocks the license.

How MTC helps

02 · Fire Department

AVCB and CLCB

They prove the fire safety measures required for the occupancy, area and risk. They have an expiration date and must be renewed.

What is normally required

  • Fire extinguishers properly sized and marked
  • Emergency signage and lighting
  • Emergency exits and escape routes kept clear
  • Hydrants, alarm and detection, according to size and risk
  • Technical reports for electrical installations, SPDA (lightning protection), gas and finishes

Warning sign: The property “already had an AVCB,” but for a different occupancy, expired or with a different layout. The certificate is valid for the conditions that were inspected.

How MTC helps

03 · Health Surveillance

Health license (licença sanitária)

Required for activities of health interest. The CNAE and the risk level determine whether the license is needed and what the procedure is.

What is normally required

  • Qualified technical manager, when required
  • Floor plan showing flows, water points and ventilation
  • Good Practices Manual and SOPs (food)
  • PGRSS (waste management plan, health services)
  • Physical adaptations: washable finishes, sinks, exhaust

Warning sign: A secondary CNAE (food preparation, aesthetic procedure) can raise the risk level of the whole company.

04 · CETESB

Environmental licensing

Potentially polluting activities need a license to be set up, expanded or operated in the State of São Paulo (LP, LI and LO: preliminary, installation and operating licenses).

What is normally required

  • Description of the production process, raw materials and equipment
  • Floor plan of the property and location
  • Land Use Certificate (Certidão de Uso do Solo) from City Hall
  • Information on effluents, emissions, noise and waste
  • Technical manager and ART, when applicable

Warning sign: Installing machinery or starting production before the license is issued can lead to a fine, a suspension order (embargo) and a hold on the license at City Hall.

How MTC helps

05 · NBR 9050 standard and the Brazilian Inclusion Law

Accessibility and adaptations

Establishments open to the public must ensure access and circulation for everyone, including people with disabilities or reduced mobility.

What is normally required

  • Accessible entrance and route, with no steps unless there is a ramp
  • Doors and circulation paths with adequate clearances
  • Accessible restroom, with grab bars
  • Service counters at the correct height
  • Visual and tactile signage

Warning sign: Choosing the commercial location without checking the entrance and the restroom. In some properties the adaptation requires significant building work.

06 · Technical foundation

Compliant property, technical reports and ART

Often the problem is not the CNPJ but the property chosen. An irregular property usually blocks the operating license and Fire Department approval.

What is normally required

  • Habite-se (certificate of occupancy), Certificate of Regularization or recording on the property record
  • IPTU area equal to the actual built area
  • Technical reports for electrical installations, SPDA and gas
  • ART for projects, technical reports and building work
  • Permit for renovations that change area, structure or use

Warning sign: Expansions without a permit, registered residential use and mezzanines that change escape routes are among the things that most often hold up cases.

How MTC helps

Self-assessment in 2 minutes

Check what is true for your business. Each unchecked item is a point of attention.

0 of 10 checked · 6 or fewer

Significant risk of requirements, fines or closure. The best course is a technical analysis as soon as possible.

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